Tag Archives: holiday houses

Proud to be an agent

In the gig economy there’s a growing trend for going direct – supplying products and services straight to each other – you rent my parking space from me, I rent your holiday home from you.  Not dealing  with a middle man can often feel like a great way to go.  Direct contact, maybe the price will be more competitive, or just because that’s what everyone else is doing!

We started the Big House Company with just Tone Dale House – and so, essentially, that was what we offered our guests – direct contact with us, the homeowner.

As our business expanded we felt, and we still do feel, that as a business representing other home owners we add value to the customer experience by being the middleman.  We’re proud to be an agent!

So, here’s what we think we add to the whole equation when you book a large house via us rather than going direct to the owner?

Our knowledge

Every house we’ll ever talk to you about, has been visited by at least one member of our team.  If you have specific requirements, (accessibility, bedroom layout, secure garden for Fido, location) we will be able to recommend which house is best for you.

There’s no hard sell, because we aren’t just representing one property – we can remain unbiased in our recommendations.

Our relationship with the owners

We’ve met the owner, we work with them regularly, we revisit them and that all builds into a good working relationship that benefits our guests.

Peter makes the initial visit to see a new house, speaks to the owners and then takes a decision as to whether this is a Big House that would be great for our guests.  Although that sounds simple, there’s a lot of interaction with an owner before we represent them – any changes that we would like to see have to be discussed and implemented.  Currently, we are working with an owner on a 2 year renovation project – the end result will be a splendid 10 bedroom, all en-suite property in Somerset with plenty of fun facilities.

Constantly consistent

There are certain things that we think make a “Big House” experience and we look for those features in any house that joins us.  We want you and all your guests, for example, to sit and eat comfortably around the same table, we want you to enjoy a high standard of cleaning and comfort, we think your welcome should be extremely friendly and helpful, with any problems during your stay being attended to promptly.  The list is longer, but what we’re saying is that we know our houses will deliver that experience and that although you may choose a different house each time you have a different celebration you know that those fundamentals will still be the same.

Small enough to care big time

We are a small agent and always intend to stay that way, so that we can give our guests the advice they want, because we know all our houses and owners so well.  We are passionately committed to ensuring you have a great house that suits your needs.  We believe every aspect of your stay (from your first contact with us, to your final farewell) should be an outstanding, memory exploding house party that you never forget.

Our past guests give us the thumbs up!

We’re well established and have already eaten the 20th birthday cake to prove it!  So you can be confident that hundreds of guests before you had a great experience booking through us and partying at the houses we suggest.

Our past guests really recommend us, in fact some don’t leave.  Anthony, General Manager and often the first person you speak to, celebrated his wedding here in 2014 and joined the company 18 months later.  Peter & Caroline, partners in the business, took a similar route in 2004.

We listen to you

We love to hear what you think and we act on that.  We feed back to owners, so they can constantly improve what they offer.  We always want you to have a great time celebrating your special occasions – that’s the most important thing to us.  If necessary, when a house really isn’t working for our guests, we will take the decision to part company.  We don’t believe in keeping a house on our website so that we can keep taking bookings if it isn’t right for your needs.

 

So yes, we are an agent and proud.  Part of the rental charge you pay will be a commission to us, and we think you get a lot of bang for your buck!  Price doesn’t vary whether you go direct or via us, but you will get our level of customer service, our impartiality, our expertise from the last 20 years.

 

Four Reasons Why Hiring A Big House Is Frankly Brilliant

 

When hiring a big house your entire stay is tailored to fit your exact requirements. Here are four examples that demonstrate how hiring one of our houses can be an unforgettable and frankly brilliant experience!

Bride And Groom With Bridesmaid At Wedding Reception

The Wedding That Everyone Remembers

Time and time again, you will hear people say that they could not believe how quickly their wedding day went by, so what better way to maximise the experience and your memories of your special day than to hire a country house for your wedding and spread the occasion out over a few days?

One of the best things about weddings is the opportunity to have all of your favourite people in the same place at the same time, an opportunity that sadly does not present itself often in life. Hiring a big house for your event allows you to spend quality time with your guests in a luxurious environment where you can reconnect, bond and enjoy each other’s company at your own pace; making your big day even more intimate, enjoyable and memorable.

Widcome Grange, near Taunton in Somerset is a popular choice for country house wedding. Situated in the heart of the Blackdown Hills, an area of outstanding natural beauty, it is easy to see what makes this large and spectacular property with its beautiful grounds and lakeside setting the perfect choice for a very special event.

Organise A Large Group Holiday

Families and friends tend to find themselves spread out across the country and abroad these days, as people move and establish new lives for themselves elsewhere due to new relationships, career opportunities or the basic desire for travel. This can make it incredibly difficult to maintain relationships because of the difficulty in getting everybody together in the same place at the same time.

Getting everybody together under the same roof for a group break, far from the stress of your usual busy schedules gives everyone plenty of time to reconnect, whilst enjoying the luxury of extended mealtimes and shared activities.

With a weekend or longer together in a large property of your choice, you have oodles of time to relax and enjoy your own space, as well as the opportunity to catch up with everyone in your group at your own pace during your stay.

Celebration Time

Have you got a milestone celebration like a birthday or anniversary on the calendar or are you simply planning to hold a large party? Either way, entertaining your guests in a large character property is a great way to create a unique event that will be remembered for years to come!

Corporate Events With A Wow Factor

Hiring a big house for your corporate events gives you absolute flexibility to plan your event, your way.

With full exclusive access to one of our properties and grounds, you have the opportunity to create unique experiences for your staff training days, meetings, teambuilding events and conferences, free from any of the typical restrictions that are associated with hiring hotels and conference centres.

So forget about hiring another identikit drab venue and go for something with some personality and originality that’ll reflect well on your company and brand. If you start with an inspiring location then you’re half way to creating a buzzing event that’ll have people lining up to attend next year.