Tatham House Frequently Asked Questions
Booking
The deposit on booking is a third of the house hire. The balance is due 12 weeks before arrival and the cautionary deposit (see below) 4 weeks before arrival.
Yes, we take credit cards (not Amex), debit cards or bank transfer.
At Tatham House this is £1000, due 4 weeks before you arrive. It’s refunded once the house is cleaned after your stay.
We have a £25 booking fee when you book. The house hire includes everything for your self catering stay. There are no extra charges for cleaning, heating, bedding, towels etc.
We must have a complete list of your party, for safety and insurance reasons. If you don’t have all the details when you book, you can send it to us at a later date (Before your arrival) We don’t use this information for any other purposes.
Similar to travelling outside the UK, we advise this, in case of unforeseen events that might effect your booking. Please ensure you have read our cancellation policy before booking.
We are happy to welcome mature hen and stag groups, but please contact us in advance of booking to discuss your group, age range and plans for your stay.
We can sometimes offer the flexibility of one or two more guests (over the 22 staying). Please contact us in advance to discuss this. There is a small extra.
Please contact us if you have any concerns. We are happy to answer any questions you may have.
Tatham House doesn’t have a wedding license and isn’t available for large weddings. It is available for small (up to 22) casual, house party style weddings, usually with the ceremony at Taunton registry office. The house is lovely for a cosy wedding.
PRE-ARRIVAL
Yes, please. 2 weeks before you arrive is ideal. Many of the beds can be super king or twin.
All the major supermarkets deliver to Tatham House. Please arrange it for after your arrival, as we don’t have a team member at the house to take it in for you.
You are welcome to bring up to 2 well behaved dogs. Please arrange this before your stay. There is a charge of £15 per dog per night. Dogs are not allowed upstairs, in bedrooms or on furniture and must be supervised while in the garden and cleaned up after.
These beds give lots of versatility. They can be zipped together to form a super king bed or left as twin beds. They are very comfy beds.
We can configure the beds to provide 19 separate beds in total.
We can recommend chefs to come and cook for you at the house. Experience has shown us that it’s best for you to arrange it direct. Then you can discuss menu options, dietary requirements and budget with the chef.
If you’d like to find your own chef, that’s fine. Please ensure we have their public liability insurance prior to cooking at the house.
ARRIVING AT TATHAM HOUSE
Generally arrival time is 4pm and departure time on Sunday is 4pm, weekdays 10am. If you have different requirements please get in touch.
A few days before your stay, we’ll get in touch and arrange your check-in. We’ll give you the manager’s mobile number for you to keep in touch with on the day of your arrival. When you arrive at the house, the manager will show how all the important things work – like heating, hot tub, pool etc.
Taunton station is just 4 miles away. It has direct trains to London Paddington (1 hour 40 minutes) and Birmingham and beyond.
Exeter airport is 25 miles, via the M5 southbound. Bristol Airport is 47 miles via the M5 northbound.
WHAT’S AT THE TATHAM HOUSE
No, but children must be supervised around the hot tub and swimming pool.
The inner door to the pool house is locked.
A ‘starter pack’ of the following items, sufficient for two-three days normal use, will be provided:
Liquid Soap, Toilet paper, Dishwasher powder, Washing-up liquid,Bin liners, Foil, Cling film, Rubbish bags Salt, Pepper (grinders only)
Please note – Personal toiletries are not provided.
Yes we do. For each guest there is a bath towel, hand towel, hot tub/pool towel.
We provide 2 sets of white napkins. The table is polished wood, and table mats are supplied.
Definitely. Previous groups comment on how well supplied the kitchen is for all you need to cook for a large group. In advance of your stay we send you a list of what’s in the kitchen.
We don’t have any coffee machine but there are Cafetieres
There is a Blue Tooth sound station in the dining room
The fireplaces are for decoration only and should not be used.
There are 2 travel cots and 2 high chairs. The travel cots can be set up in advance of your stay, let us know which rooms. Please bring your babies favourite bedding.
Yes. There is a built in charcoal BBQ. Coal is not supplied, so please add this to your shopping list!
There is plenty of seating on the terrace for alfresco dining, and also seating outside the pool area.
There are 2 travel cots and 2 high chairs. The travel cots can be set up in advance of your stay, let us know which rooms. Please bring your babies favourite bedding.
You can enjoy playing tennis, croquet, boules & there’s plenty of room for a kick about with a football.
DURING YOUR STAY
Unfortunately not because of the location of the house and fire safety.
Yes, if your decorations are free standing. But it’s not possible to attach anything to wall or paintwork as it can pull the paint off.
Yes, the large wooden dining table can seat everyone.
The WIFI works well most of the time but can be a little slow on occasions. The code will be available for you at the house.
Not at the moment, our insurance doesn’t allow it. There are local charging points in Taunton.
Normal level music in the garden is fine, but any loud music should be played in the house with the windows closed after 11pm.
In the dead of night sound can carry so we ask that you are respectful of other properties in the area.
No. This is a statutory regulation. The house also has a fire alarm which will be set off.
Yes, there is a smart TV in the cinema room and it also has full sky sports & movies
Unfortunately, not. But there are some great pubs just a short drive away. We have a list of pubs we recommend in the area.
DEPARTURE
We ask that you empty the kitchen bins and put out all recycling. Please leave the kitchen surfaces tidy, put the last of your washing up in the dishwasher and leave the house tidy. If you have moved any furniture please would you put it back.
There is no need to strip the beds.
On Sundays it’s up till 4pm and weekdays is 10am.
