Tone Dale House Frequently Asked Questions
Choosing the Right House
Tone Dale House is an elegant country house sleeping up to 31 guests across the Main House and Stables. It is ideal for milestone birthdays, anniversaries, family reunions, multi-generational holidays, mature hen weekends and corporate retreats. Guests enjoy exclusive use, four acres of gardens, spacious reception rooms, generous dining areas, a games room, party/cinema room, outdoor hot tub and an accessible location close to Junction 26 of the M5.
Tone Dale House is ideal for milestone birthdays, family celebrations, multi-generational holidays, anniversary weekends, friends’ reunions, mature hen weekends, corporate retreats, team-building breaks and festive gatherings. The flexible layout provides space to celebrate together and relax.
Tone Dale House & Stables sleeps up to 31 guests in total. The Main House has 11 bedrooms sleeping up to 21 guests and The Stables provides five further bedrooms sleeping up to 10 guests. All bookings enjoy exclusive use of the property.
Yes. The generous living spaces, gardens and flexible accommodation make Tone Dale House well suited to family groups of all ages, with plenty of room to spend time together and relax separately.
Absolutely. Tone Dale House provides an elegant setting for milestone birthdays, anniversaries, reunions and other celebrations, with spacious dining rooms, beautiful gardens and the option to arrange catering or activities.
Yes. Families are welcome. Children enjoy the gardens, games room and cinema room. Please note there is an unfenced mill stream in the grounds, so children should be supervised. Highchairs are available; guests should bring travel cots and bedding if required.
As a historic Georgian house, there are steps and period features that may affect accessibility. Please discuss any mobility requirements with Victoria or Beverley before booking so we can advise whether the property is suitable.
Yes, definitely. Tone Dale House is enjoyed by many companies looking for privacy, informality and the ability to set their own timetable. The house has spacious rooms for meetings and cosy areas for break out meetings. It’s also ideal for relaxed times for work colleagues to come together for team building or “just because” stays.
Yes. Tone Dale House is available for mature hen and stag groups looking for a relaxed weekend with friends, enjoying their surroundings and spending time together to create special memories.
Yes. Tone Dale House is one of a collection of houses in Somerset, the Cotswolds and Dorset. They vary in size between sleeping 16 to up to 31, so groups can choose the property that best suits their needs.
Booking & Payment
Booking Tone Dale House is simple. Start by checking availability on The Big House Co website or contact Victoria or Beverley to discuss your preferred dates and group size. We’ll confirm the booking details, explain the payment schedule and answer any questions before your reservation is confirmed.
A deposit of a third of the house hire is required to secure your booking. The amount will show on your booking form and your booking confirmation. Once received, your dates are reserved exclusively for your group.
The remaining balance is due 12 weeks before your arrival date and we’ll include the date and amount on your receipt. We’ll also send a reminder before it falls due.
Yes. A refundable security deposit of £1000 (hen & stag groups £1500) is required 4 weeks before your stay. It is returned after the house is cleaned, provided the property is left in accordance with the booking conditions.
Yes. We accept bank transfer and most major debit and credit cards (not Amex). Please contact us if you have any questions about payment methods.
Our cancellation policy forms part of the booking terms and conditions. If you need to cancel, please let The Big House Co in writing as soon as possible Please refer to our booking conditions for further information. We recommend suitable travel insurance.
Yes. Please contact The Big House Co and we’ll check availability. As the property is frequently occupied, viewings are subject to availability and usually take place on a Thursday afternoon.
People book with The Big House Co for the friendly, personal care of our team and access to a handpicked range of properties across Somerset, the Cotswolds and Dorset.
You book with The Big House Co via our website and if you need to contact us beforehand for any help and advice contact us on party@TheBigHouseCo.com or ring us on 01823 662673.
Before You Arrive
Once your booking is confirmed, you’ll receive everything you need to plan your stay at Tone Dale House, including arrival information, directions, check-in arrangements and useful house information. If you have any questions before your arrival, Victoria & Beverley are always happy to help.
Tone Dale House is located in Wellington, Somerset, just a few minutes from Junction 26 of the M5. Full directions and arrival information will be provided before your stay.
Arrival time is 4pm and departure time is 10am weekdays and 4pm on Sundays.. If you would like to request an earlier check-in or later departure, please contact The Big House Co before your stay and we’ll do our best to help where possible.
Yes. Tone Dale House offers ample private parking within the grounds for multiple vehicles, making it convenient for larger groups arriving separately.
Taunton is 7 miles away and has a mainline station with trains direct to London Paddington (1hr 45 mins) and Birmingham and beyond.
All the major supermarkets deliver to Tone Dale House but deliveries should be arranged after your arrival time as there is no one available to accept deliveries beforehand.
Tone Dale House is well equipped for self-catering. Bring your food and drinks, personal toiletries and any items for your celebration. Bed linen, towels and hot tub towels are provided; please bring a travel cot and bedding if required.
Tone Dale House offers 16 comfortable bedrooms when booked with The Stables, sleeping up to 31 guests. The Main House has 11 bedrooms sleeping up to 21 guests and The Stables provides five further bedrooms sleeping up to 10 guests. Many beds can be set up as either super king doubles or twins.
During Your Stay
Tone Dale House has an excellent self-catering kitchen with plenty of preparation space and two elegant dining rooms. The Red Dining Room seats up to 31 guests, making it ideal for celebrations and group meals. The Breakfast Room is ideal for smaller groups or for casual breakfasts where people come and go.
Yes. The Red Dining Room seats up to 31 guests so your whole group can dine together comfortably.
Yes. Bed linen, towels and hot tub towels are provided. Please bring a travel cot and bedding if required..
Yes. Complimentary Wi‑Fi is available throughout the property.
Yes. Well-behaved dogs are welcome by prior arrangement. We ask that you don’t allow your dog in bedrooms or on furniture, out of consideration for other groups. Please contact The Big House Co before booking if you wish to bring a dog. There is a small extra charge.
Yes. We can recommend trusted local caterers and private chefs who know the property well. if you prefer to find your own caterer just send us their public liability certificate before your stay.
Yes. We can recommend a range of local activities and experiences to your stay even more memorable.
Yes. Free standing decorations are fine. It’s not possible to attach any decorations to walls or woodwork because of damage to the paintwork. Please contact us if you have any questions.
Yes. Guests are asked to be considerate about loud noise outdoors after 11pm. If you are playing loud music after 11pm in the house please shut windows and doors.
Yes. Your booking information includes the house rules covering care of the property, noise, pets and departure arrangements.
Families enjoy the games room, party/cinema room and extensive gardens. Please supervise children outdoors because there is an unfenced mill waterway.
Tone Dale House is an excellent base for exploring Somerset and Devon, including the Blackdown Hills National Landscape, market towns, country pubs, walks, gardens and attractions.
The House & Facilities
Yes. Tone Dale House has a large outdoor hot tub available throughout your stay, making it a popular place to relax and unwind together.
No. Tone Dale House does not have a swimming pool. If a pool is important for your group, The Big House Co can recommend alternative properties.
Yes. The games room includes a pool table, table tennis and table football, providing entertainment for guests of all ages. There are also board games.
Yes. Tone Dale House is set within approximately four acres of private gardens and grounds. Outside badminton and croquet are available to enjoy. Please supervise children because there is an unfenced waterway.
Yes. Outdoor seating and a charcoal barbecue are available for guests to enjoy Please bring charcoal if you’re planning on having a barbecue. During drought, if there is a fire risk warning in place in the local area, barbecues won’t be possible.
There are 2 ground floor bedrooms in the Stables and 1 shower-room. If your group requires ground floor accommodation or has accessibility requirements, please contact The Big House Co before booking so we can advise on the layout.
Yes. Tone Dale House has a working fireplace in the Drawing Room which adds to the character of this historic Georgian house. Logs are provided. Please follow the guidance provided regarding their use.
There is no tennis court. Guests can enjoy the games room and extensive gardens for informal outdoor games.
Originally built as a Victorian mill owner’s house, Tone Dale House combines elegant Georgian architecture with spacious and unique accommodation for up to 31 guests, four acres of gardens, a games room, party/cinema room and outdoor hot tub.
As a historic property, Tone Dale House has steps and period features that may affect accessibility. Please discuss any mobility requirements with The Big House Co before booking.
Your stay includes exclusive use of the property and grounds, including hot tub, bedrooms, cinema/party room, dining rooms, games room, drawing room, well equipped kitchen and all bedrooms and bathrooms.
Departure & After Your Stay
Before you leave Tone Dale House, please ensure the house is left in a tidy condition. Please place rubbish and recycling in the appropriate bins, finish your final washing up and close all windows and doors before you depart. Our housekeeping team will take care of the full clean after your stay.
We understand that accidents can occasionally happen. If anything is damaged during your stay, please let The Big House Co know as soon as possible. Promptly reporting any damage allows us to resolve matters quickly and fairly. Where appropriate, the cost of repairs or replacement may be deducted from the security deposit in accordance with the booking conditions.
Absolutely. Many of our guests return to Tone Dale House for future birthdays, anniversaries, family holidays and reunions. If you’d like to book another stay, please contact The Big House Co or check availability on our website. We’d be delighted to help you plan your next celebration.